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“Pathetic purifiers, Harvey Norman’s credit card traps and cleaners worse than water: Shonkys 2020” – Australia’s leading consumer advocate has announced the recipients of the 15th annual CHOICE Shonkys.

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“Pathetic purifiers, Harvey Norman’s credit card traps and cleaners worse than water: Shonkys 2020”

Australia’s leading consumer advocate has announced the recipients of the 15th annual

CHOICE Shonkys.

In the sixtieth year of CHOICE, it’s fitting that the 2020 Shonkys uncover and call out practices from companies taking advantage of their customers,” says CHOICE CEO Alan Kirkland.

“Whether it’s complex financial products designed to trap people in debt or home appliances that fail in our lab testing, the CHOICE Shonkys are here to help you avoid buying a dud.”

The 2020 CHOICE Shonkys are:

InvoCare Funerals​ – for failing to be upfront about prices

Greentech air purifiers​ – for pathetic purification

Harvey Norman​ – for a toxic partnership with Latitude Finance

Floor cleaners​ – for being flawed cleaners

Revitalife​ – for a sales scheme that needs to be put to bed

“CHOICE’s work is more important than ever in 2020 as Australians negotiate through the COVID-19 health crisis and tough economic times. This year alone we’ve campaigned for banks to treat people in financial hardship fairly, identified dodgy hand sanitisers and called out the insurance industry for playing tricks with their definition of fire. These Shonkys represent five more ways CHOICE is working with our members and supporters to fight for the interests of the community,” says Kirkland.

*The Editor of the Sydney Times advises that All quotes in this article are attributable to CHOICE CEO Alan Kirkland

InvoCare Funerals​ – for failing to be upfront about prices
Upfront pricing in NSW, but the rest of the country misses out

“InvoCare – the company behind White Lady Funerals and Simplicity Funerals – has done everything it can to avoid being upfront with grieving families about costs. When the NSW government introduced laws requiring funeral companies to disclose their prices, InvoCare should have done the right thing and made prices available to all Australians. Instead, it has cynically left the rest of the country in the dark. InvoCare provides prices for NSW and ACT funerals on its website but doesn’t provide grieving people in other states with the same information.”

Greentech air purifiers​ – for pathetic purification

Greentech Pure Air 500 – Last place (19%) in CHOICE tests

“With the bushfires last summer and COVID-19 not long after, air purifiers have been heavily marketed to Australians as a solution to bushfire smoke and airborne viruses. Not so for Greentech air purifiers, which performed abysmally, coming dead last in our testing. In fact, our labs could barely find any difference in the quality of air when they tested the Greentech purifier.”

 

Harvey Norman​ – for a toxic partnership with Latitude Finance

For pushing a high cost credit card onto customers

“The banking royal commission uncovered many behaviours that were hurting people. This included businesses exploiting an exemption from credit laws to sell credit cards in stores, without checking whether the person can afford to repay the debt. Harvey Norman has partnered with Latitude Finance to push a credit card with an eye-watering interest rate of 22.74%. On this Harvey Norman Latitude Mastercard GO card, a purchase of $5000 at 22.74% would leave someone making the minimum repayments paying back $17,909 over 29 years. With Latitude, Harvey Norman is selling one of the most expensive credit cards on the market and it needs to end now.”

CHOICE Editor Marg Rafferty (right) with CHOICE CEO Alan Kirkland (left)

Floor cleaners​ – for being flawed cleaners

Floor cleaners from Coles and Bunnings perform worse than water

“CHOICE puts products to the test in our labs every day and these test results are one of the reasons we have to. Floor cleaners barely work. In our lab tests some brands sold at retailers like Coles and Bunnings performed worse than water. In fact, our experts say floor cleaners are basically “floor perfume”. They won’t do much more than make your floor smell nice. This is why CHOICE’s independent testing is so important – without someone checking, you could be buying products that barely work.”

If you wish to contact CHOICE for further information or subscribe to Australia’s leading Consumer Advocate

CHOICE

https://www.choice.com.au/

57 Carrington Road
Marrickville, NSW, 2204
Australia

(View on Google maps)

 

Email:ausconsumer@choice.com.au

 

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