DISCOUNTED TRAVEL FOR DISRUPTED PASSENGERS
Passengers travelling on replacement bus services for the Inner West Light Rail will receive a 50 per cent discount on their fares.
Minister for Transport and Roads Rob Stokes said a refund will automatically be applied to ensure customers are compensated for the inconvenience of catching a replacement service.
“I understand regular passengers on the Inner West Light Rail are really frustrated by this situation. That’s why we’re applying a 50 per cent discount to the fare price for the replacement bus services we have operating,” Mr Stokes said.
“It will take some time to get the system up and running, but we expect it to be operating within a fortnight. What we will do is backdate the refunds for those services to Monday 8 November.
“It’ll mean passengers pay $1.90 for a one way trip from Dulwich Hill to Central, compared to the $3.79 they pay to use the light rail service.”
Mr Stokes said Transport for NSW is also looking at other ways to supplement the replacement bus services, including shuttles to heavy rail and reinstating Blackwattle Bay ferry services.
“We are looking at every option we have available to ease the trouble this is causing for those passengers. I want to thank the people of the inner west for their patience and my promise to them is to resolve this issue as quickly as we possibly can,” Mr Stokes said.
Buses will continue to replace light rail services on the L1 Dulwich Hill Line after cracking was identified on the bogie box on all 12 light rail vehicles.
Two new replacement bus services, the 498 and 499, are operating along the light rail route between Dulwich Hill and Central.
Engineering investigations are ongoing and Transport for NSW is exploring ways to expedite the repairs.
Customers can plan their journey ahead by visiting transportnsw.info