Qantas agrees to $20m payments to customers and, subject to court approval, a $100m penalty for misleading consumers Qantas (ASX: QAN) has admitted that it misled consumers by advertising tickets for tens of thousands of flights it had already decided to cancel, and by cancelling thousands more flights without promptly telling ticketholders of its decision, … Continue reading Qantas agrees to $20m payments to customers and $100m penalty for misleading consumers